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Sunshine Village - Banff Canada

The Soft & Natural Snow Experience

GONDOLA OPERATOR

 

Department: Gondola Operations

Reporting to: Gondola Operations Supervisor

Start Date: Late October (Weather dependent)

Accommodation: Discretionary

 

Description

Gondola Operators provide an outstanding experience for our guests. The gondola ride lasts 17 minutes and stretches about 5km up the mountain as it transports guests from the parking area to the village. Gondola Operators scan lift passes and safely load/unload guests and their equipment from the gondola cabins in a fast-paced environment. This is a physically demanding position that requires some manual labour, carrying and lifting.

 

Essential Functions

  • Provide excellent guest service
  • Greet guests and efficiently scan lift passes
  • Safely and efficiently load/unload gondola cabins with guests and their equipment
  • Able to answer guests queries about the mountain and operations
  • Transport freight safely
  • Remove snow and ice around gondola station
  • Other duties as assigned

 

Experience/Requirements

  • Passion for providing outstanding guest service
  • Previous guest service experience is an asset
  • Prior manual labour experience is an asset
  • Willing to work in all weather conditions
  • Strong self-initiative with a friendly and positive attitude
  • Excellent communication, time management and team work skills
  • Ability to follow strict safety requirements