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Sunshine Village - Banff CanadaLet It Snow Holiday Special

NIGHT AUDITOR

 

Department: Sunshine Mountain Lodge

Reporting to: Front Desk Supervisor and Hotel Manager

Start Date:  Late October (weather dependent)

Accommodation: Mandatory on hill

 

Description:

Night Auditors provide an outstanding experience for our guests. They are responsible for daily cash reconciliation and balancing of hotel accounts. Assisting guests with queries is an integral part of this position as well as being the first point of contact at night for emergencies.

 

Essential Functions:

  • Provide excellent guest service
  • Accurately reconcile daily cash flows, review hotel accounts, balance cash/credit card machines, room revenues run reports
  • Efficiently answer guest queries and fulfill requests regarding the resort, hotel services and facilities
  • Coordinate and contact ERT/SSV Fire Department with sense of urgency regarding on hill emergencies
  • Assist guests with check out process, including their luggage and equipment

  • Participate in/operate evening activities for hotel guests as required
  • Other duties as assigned

 

Experience/Requirements

  • Passion for providing outstanding guest service
  • Strong accounting background; previous hotel experience preferred
  • Strong knowledge working with Microsoft office, specifically Excel

  • Previous cash handling experience with the ability to accurately manage a cash float

  • Excellent attention to detail, ability to use own initiative and a positive attitude
  • Ability to problem solve independently and efficiently

  • Excellent time management, communication and organizational skills

  • Current First Aid and CPR preferred
  • Work evening shifts; must work well on own