Sunshine Village Mountain Guest Services

Handy outlets on the mountain, in Calgary and in Banff

Calgary Snow Central

Stop by Calgary Snow Central, 1037 11th Ave S.W., to get full information about lift tickets, season passes, retail, mountain information and packages at the Sunshine Mountain Lodge.

On the Mountain

Retail Outlets:

  • In Rentals, at the base.
  • On the second floor, Creekside Lodge, at the base.
  • At the Daylodge in the Village.

Lost & Found

  • You can leave items at the Java Express in the Sunshine Mountain Lodge.
  • You can leave items or claim lost items in Guest Services - 2nd floor Creekside building, at the base.
  • If you have lost an item, please go to Guest Services, open until 5 pm or call them at 403-762-6525. It is best to enquire about Lost Property after lunch.

Guest Services

  • Located on the second floor of the Creekside Lodge.

Ski & Snowboard School Desk

  • Located on the second floor of Creekside and at Mad Trapper's Saloon located in the village.

Tiny Tiger Day Care

  • In the Village, east of the WaWa chair. Licensed pre-school facilities.

Snow Host Tours

  • Complimentary mountain tour. Gather outside the Old Sunshine Lodge, daily, just before noon.

Ski Patrol

  • Located in the lower section of the Mountain Holme building (just below the gondola exit), in the Village.

Ski & Snowboard Rentals 

  • At the base, above the ticket windows: 8 a.m. – 5 p.m.
  • In the Village, Salomon Rental & Test Centre: 8:30 a.m. – 4:30 p.m.

Deposits (credit card, debit or cash) are required for all rentals.

ATM machines

  • In Skier Services.
  • In the Day lodge and Old Sunshine Lodge in the village area.

Reserved Parking

Day Reserved Parking is available to everyone at the great value of $30 flat rate, per car, per day. On arrival at the parking lot, continue past the 5 minute zone towards the sign which states "Reserved Parking".  An attendant at the Valet box is able to take cash, debit and credit card payment.

If you have a Reserved Parking Season Pass please be aware that your spot is only reserved until 11 a.m. If you arrive after 11 a.m. a spot may not be available.

Ski & Snowboard Lockers

Day lockers can be found in the Village at Trapper's (basement) and the Daylodge, and at the base in both the locker room and main level, Bourgeau Lodge. Seasonal lockers area also located in Creekside Lodge.

Base area lockers (includes daily in-and-out privileges for one cost).

$10 lockers: 24" high, 12" wide, 18" deep.

$7 lockers: 14" high, 12" wide, 18" deep.

Village day lockers

$2 lockers: 24" high, 12" wide, 18" deep.

$1 lockers: 14" high, 12" wide, 18" deep.