Get familiar with all the information you need to know regarding your season pass:
– Prices do not include GST
– Prices are subject to change
– Liability waiver must be read, understood and signed by the pass holder prior to pass being issued. (Pass holders under the age of 18 require a signature by parent or guardian.)
– Refer to ‘description’ for further information regarding eligibility and requirements for your season pass.
REFUND OPTIONS:
Our two refund options are:
1. No Questions Asked
We will refund all Season Passes purchases for passholders who request a refund prior to the winter season start date, less a $65(+GST) administration fee per order/pass purchased. Requests submitted after the season start date will not be processed – no exceptions. If the Season Pass is used in the summer hiking and sightseeing season, summer day ticket usages will be applied to your refund request. Our winter season start date is announced in advance on our website at www.skibanff.com, and on our Banff Sunshine social media sites. You may sign up at www.skibanff.com for our Sunshine Village Newsletter.
2. Refund Protection Program
$30(+GST) for Child Season Passes
$65(+GST) for Child Adult, Midweek, Senior, Youth, Afternoon and Student Season Passes
$99(+GST) for Family Season Passes
Passholders of the types listed above may select, at the time of pass purchase, to purchase a Refund Protection Program. This purchase offers protection for passholders who are forced to miss out on the season due to an employment transfer (with the same company) or medical reasons, supported by proper documentation. Requests submitted after the time of pass purchase will not be processed – no exceptions.
Refunds requested under this Refund Protection Program are calculated by subtracting the value of the days skied at Banff Sunshine Village (days are based on our full-day, regular priced window rate) from the purchase price, multiplied by the season percentage remaining on the date the refund request is made.
Date of Refund Request:
OPTION %
Prior to Resort Opening Day: 100%
Prior to December 15th: 80%
Prior to January 20th: 60%
Prior to February 25th: 40%
Prior to April 1: 20%
After April 1 and Closing Day: 0%
Example – Adult season passholder is transferring within Company X to another province. Request made January 15. Pass used 5 times before January 20, purchased for $1500, ticket window rate $125
$1500 – ($125 x 5) x .6 = $525 refund issued.
Refund Protection Program Terms and Conditions
1. There are NO REFUNDS on Adult, Midweek, Senior, Youth, Child and Afternoon Season Passes unless the Refund Protection Program is purchased at the time of pass purchase.
2. The Refund Protection Program Option is non-refundable.
3. The Refund Protection Program Option is NOT available for purchase on Corporate, Reserved Parking, Super Senior, Spring, Summer, or Tiny Tiger Season Passes.
4. Season Passes are non-transferable, between persons, and seasons.
Any questions on our Pass Refund Options may be directed to media@www.skibanff.com, or by phone at 403-705-4000.