About Sunshine Mountain Lodge

Sunshine Village Ski and Snowboard Resort is located wholly in Banff National Park and adheres to all federal and provincial laws and regulations concerning use of unmanned aerial vehicles (UAVs), which includes personal drones. The National Park Air Access Regulation prohibits all recreational use of drones in national parks.

Further, out of safety concerns for our patrons and our resort property, Sunshine Village prohibits all operation of drones and similar model aircraft by the general public at our resort.

Anyone found operating a drone on our premises without prior authorization will be requested to cease all operations and asked to leave the resort area.

The housekeeping team will clean your room every day. What this includes: mugs will be cleaned, the coffee station will be refilled, your bed will be re-made with sheets, towels that are on the floor or in the bathtub will be replaced (for water saving efforts we ask kindly that if you would like to re-use the towels to hang them up), the bathroom will be cleaned and amenities replaced if needed, dusting and vacuuming will be done. Should you have any special requests, please let the front desk know and we will arrange with the Housekeeping department.

We offer a nightly turn down service for all guests. During the turn down service, a member of our housekeeping team will come by your room to check if you need any additional amenities for a good night’s rest. 

Babysitting is available through a third-party service. Please visit My Hotel Sitter for more details. 

Cribs and highchairs can be arranged for guests. Please ask the hotel 24 hours in advance, when possible.

For every room we have a dedicated locker located in the West Wing, and our Bell Desk team are happy to bring your equipment there after a long day on the slopes.  Skis and snowboards are not allowed in the rooms. 

Wireless internet is available throughout the property.

There are a wide variety of family-friendly activities in both summer and winter that are perfect for guests of all ages.

In winter, enjoy slope-side access to the 3,358 acres of terrain. In the summer months, we invite all guests of Sunshine Mountain Lodge to join us on a hosted hike. Year-round to stop by our firepit for an evening s'mores, or to join us in our large outdoor hot tub for a game of Hot Tub Bingo.

Looking for an indoor activity, cozy up in our Sunshine Mountain Lodge family room for a movie or challenge your family to a board game. 

Guests of Sunshine Mountain Lodge are asked to bring only limited quantities of alcohol with them to the hotel. Alcohol is only permitted in guest rooms and is prohibited in all other areas of the hotel including, but not limited to: hallways, lobbies, common rooms and food & beverage outlets.

Day trips are available via car or bus into Banff, about 15 minutes away. On Friday evenings, you can visit town for dinner and return by 10:00 p.m. to catch the gondola back up to the village.

No, we do not allow any animals to be brought into Sunshine Mountain Lodge with the exception of service animals.

Yes, anyone staying in Banff National Park is required to purchase a park pass. For information and rates click here. 

Hotel guest parking is conveniently located near check-in at Creekside Lodge, where you'll be given a parking pass and shown where to go.

Sunshine Mountain Lodge is in the upper village at Banff Sunshine Village in Banff National Park. When you arrive at the resort, your first stop is the Base Area Check In desk. Once you’ve checked in, board the Sunshine Gondola. The ride up to the village takes about 20 minutes.

From the upper gondola station, it’s a short walk across the village to the lodge. You’ll walk on snow in winter and along a gravel path in summer.

Transportation may be available after hours for a fee and must be arranged at least 24 hours prior to arrival. If possible, we strongly recommend you schedule your arrival and departure times in accordance with the gondola hours. Please call the Hotel Front Desk at 1-403-762-6500 to arrange.

No, they are not. We strongly suggest you bring warm clothing as weather conditions can sometimes reach -25 Celsius and below. 

Approximately 20 minutes under normal operating conditions, but this is subject to change due to environmental conditions or operating procedures. 

Please note that for planning purposes, Sunshine Mountain Lodge is only accessible by gondola during the following hours:
 

Winter: Guests will be directed to the gondola for the scenic ride to the top. Please dress warmly for the ride.

Check-in is inside Creekside Lodge at the gondola base. Guests are greeted by a Front Desk Agent and the reservation, including the ski and lift ticket information, is confirmed. Once the guest has checked in and checked their luggage, we will transport your items to the Lodge.

For those wanting to get on the slopes straight away, we have dressing rooms available at the base check-in. Meanwhile, all checked luggage will be placed in your room once the room is ready and available. We recommend that you carry any essential and/or breakable items with you. Day storage for these items is available at the Bell Desk, located on the Lobby level of the Lodge. Please note check-in time is 4:00 PM and access to your room is not guaranteed until this time.

Guests skiing or riding are required to purchase lift tickets for each day on the slopes.