Monday, July 6

2020/21 Banff Sunshine Village Season Pass Refund Policy.

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Jul 6, 2020

2020/21 Banff Sunshine Village Season Pass Refund Policy.


In light of the unprecedented times that we find ourselves living through, we at Banff Sunshine Village will be offering three refund options, based on scenarios. To allow you to purchase your 2020/21 Sunshine Season Pass with confidence.


Our three potential refund options are:

1.  A No Questions Asked refund policy, for ALL UNUSED 2020/21 Sunshine Season Passes

2. Our $50 refund option, that protects passholders if they get sick, injured, or are required to move

3. Forced Closure Refund



1. No Questions Asked Refund Policy*

For our 'No Questions Asked' Refund Policy, we at Banff Sunshine will refund ALL UNUSED Sunshine Season passes, less a $45 admin fee. This option will be applied to all adult, midweek, senior, youth, child, and family season passholders if we do not open; to passholders who are unable to visit Banff Sunshine due to extended international or out of province travel restrictions, and to passholders who decide they are uncomfortable skiing or snowboarding during the 2020/21 season.



2. $50 Refund Option

Our $50 Sunshine Refund Option ($90 for Sunshine Family Season Passes) will remain available to 2020/21 Sunshine Season Pass Holders. This option is unchanged from the previous ski season and offers protection for skiers and snowboards who are forced to miss out on the season due to medical or work relocation reasons. With the $50 Sunshine Refund Option, pass holders will be issued a refund which is calculated based on passholder usage and the time period in which the pass is refunded.


With the $50 Sunshine Refund Policy, a refund will be calculated based on subtracting the value of the days skied at Banff Sunshine (at our full-day regular priced window rate of $127) from the passholder's purchase price times the season percentage remaining. 


Date of Refund Request


Prior to Resort Opening Day


Prior to December 15


Prior to January 20


Prior to February 25


Prior to April 1


After April 1 and Closing Day



For example, if a passholder skied 5 times and purchased their pass at $920 they would be eligible for a refund of:

($920 – ($127 x 5)) x 0.8 = $228  if requested by December 15th, 2020

($920 – ($127 x 5)) x 0.6 = $171 if requested by January 20th, 2021

($920 – ($127 x 5)) x 0.4 = $114 if requested by February 25th ,2021

($920 – ($127 x 5)) x 0.2 = $57 if requested by April 1st, 2021

$0 – if requested after April 1st, 2021


Important to note

  1. There will be NO REFUNDS on USED season pass purchases unless the refund option is purchased at the time of pass purchase
  2. The refund option is non-refundable
  3. The refund option is $50.00(+GST) for single Adult/Senior/Youth/Midweek passes, $90.00(+GST) for Family passes and $20(+GST) for Child passes
  4. *The refund option is not available for Corporate Season passes, Reserved Parking passes, Super Senior passes, or Tiny Tiger passes.



3. Forced COVID Closure Refund

Our forced closure refund will be applicable to all 2020/21 Sunshine Season Passholders and will be applicable if we are forced to close due to COVID-19 before March 21st. In the case of another mandated closure, all 2020/21 Season Passholders will be eligible for a refund on their season pass that will be calculated based on subtracting the passholders usage at our regular priced window rate of $127 from the passholders purchase price.



If you have questions related to our refund options for the 2020/21 Ski Season please contact us at, or by phone at 403-705-4000.


From all of us in the Banff Sunshine Family, we look forward to welcoming you back to the slopes in November.