Get familiar with all the information you need to know regarding your season pass:

• Prices do not include GST
• Prices are subject to change
• Liability waiver must be read, understood and signed by the pass holder prior to pass being issued. (Pass holders under the age of 18 require a signature by parent or guardian.)
• Refer to 'description' for further information regarding eligibility and requirements for your season pass.

BANFF SUNSHINE VILLAGE REFUND POLICY: Protect Yourself!

• There will be NO REFUNDS on season pass purchases unless the refund option is purchased at the time of pass purchase
• The refund option is non-refundable
• The refund option is $50.00(+GST) for single Adult/Senior/Youth/Midweek passes, $90.00+GST) for Family passes and $20(+GST) for Child passes
• The refund option is not available for Corporate Season passes, Reserved Parking passes, Super Senior passes, Tiny Tiger passes, Sun Passes, or Spring passes

Refund Option requests will be considered only for the following reasons:

Medical

A doctor’s certificate must be presented stating the date of injury & first treatment, type of injury, and estimated time of recovery before alpine skiing/snowboarding can be resumed. Medical conditions and injuries must restrict the user from skiing/snowboarding for at least 30 consecutive days from the injury date. Pre-existing injuries or medical conditions and intentional self-injury are NOT covered by the Refund Option.

Employment Transfer

The employment transfer must be within the same company. An employer’s letter must be presented stating the location, start date, and length of transfer. The pass holder may not have changed employers between the date of season pass purchase and the date of application for refund. Employment transfers must restrict the user from skiing/snowboarding at SSV for 30 consecutive days. The pass holder must move their principle residence outside of Alberta. Pass holders who change employers, or voluntarily leave the area for work or travel are not covered under the Refund Option.

Refund Options Do Not Include:

• Intentional self-injury or pre-existing injury
• Voluntarily leaving the area for work or travel, or any other change in employment status other than a transfer by current employer
• Environmental and Mechanical circumstances such as fire, vandalism, labor disputes, weather conditions or mechanical failures
• Travel plan cancellations - i.e. deciding to not travel to Banff Sunshine
• Change of mind

REFUND OPTION CALCULATION:

The amount of pass refund received is based on the cost of your season pass minus the value of the total number of days skied (calculated on the full rate of applicable lift tickets) to a maximum of the percentage listed in the table below. The percentage of the refund will be based on the date the claim Refund Option request was received. If the difference is negative, the value of the pass will have been used and there will be no refund. All refunds are subject to review and approval by Banff Sunshine Village Management. Banff Sunshine Village reserves the right to amend this Refund Option policy at any time.

*Dates are of current ski season

FAMILY PASS REFUNDS

In the event that a family member becomes injured or, as a result of employment relocation, the family pass purchaser is entitled to either a full or partial refund. A full refund is available only in the event that ALL of the family members have not used their passes. A partial refund will be available depending on the usages of the family. The partial refund will be calculated as described in the table above under “Refund Option Calculation”.

If your refund request meets our refund policy criteria please fill out all sections of the application form (See Guest Services) and provide to us along with the necessary documentation: A doctor’s note and/or employer’s note, and your 2018/2019 Season Pass. Your refund will not be processed until your Season Pass is returned. It is the pass holder’s responsibility to ensure that the application is completed and all necessary paperwork is submitted to Banff Sunshine Village.

Mailing address: PO Box 1510, Banff, AB T1L 1J5 Attn: Season Pass Refund Requests

PLEASE NOTE: Qualified refunds can take up to six weeks to process once received by Banff Sunshine Village. If you have not yet received your required paperwork (e.g. medical certificate or notice of transfer) your refund will be processed according to the date that your completed application package is submitted. Refunds are paid by cheque and will be mailed to the address supplied on the application form. Banff Sunshine Village will not be held responsible for incorrect mailing addresses and an administration fee will be applied in the event that a cheque needs to be cancelled and reissued to an alternate address.

To determine which pass you are eligible for, please read the season pass definitions carefully.

**Photo I.D. and/or proof of age required.

ADULT SEASON PASS 18+

Adult season passes are available for guests 18 – 64 years of age, as of December 31^st of the ski season. This pass will pay for itself in less than thirteen visits. With seven months of skiing or riding, we have the longest season in the Rockies at Banff Sunshine Village.

STUDENT

Student season passes are available for student guests 18 - 29 years of age, as of December 31^st Students must be enrolled full-time at an accredited Canadian College or University. Student ID along with a copy of the current course curriculum is required at the time of redeeming the pass to verify eligibility (minimum of 3 classes per semester). Co-op students remain eligible with a letter from an accredited College or University. Students enrolled in online courses or apprenticeship programs are not eligible. This pass will pay for itself in less than seven visits; with seven months of winter, there is plenty of time to head out for a well-deserved break.

YOUTH

Youth season passes are available for guests 13 -17 years of age, as of December 31^st 2018*. This pass will pay for itself in as little as nine visits; get the kids outside this winter and enjoy seven months of fresh air and exercise.

CHILD

Child season passes are available for guests 6 – 12 years of age, as of December 31^st of the ski season. This pass will pay for itself in less than eleven visits; get your little ones on the slopes and help instill a love of the outdoors during winter.

FAMILY

Family season passes are available for 2 x parents with children up to the age of 17 years of age, as of December 31^st of the ski season, all living at the same address. Spend some quality time with the family this winter at Banff Sunshine Village and enjoy seven months of unlimited skiing or riding. With terrain for all abilities, the whole family can spend time together whilst enjoying the great outdoors in the Canadian Rockies.

STUDENT FAMILY ADD-ON

Student Family Add-on season passes are available for student guests age 18 – 29 years of age, as of December 31^st of the ski season, all living at the same address. Students must be enrolled full-time at an accredited Canadian College or University. Student ID along with a copy of the current course curriculum is required at the time of redeeming the pass to verify eligibility (minimum of 3 classes per semester). Co-op students remain eligible with a letter from an accredited College or University. Students enrolled in online courses or apprenticeship programs are not eligible

TINY TIGER

Tiny Tiger season passes are available for guests 5 years of age & under as of December 31^st of the ski season. Get little ones on the Mountain to create lifelong family memories together.

SENIOR

Senior season passes are available for guests 65+ as of December 31^st of the ski season. This pass will pay for itself in as little as seven visits ‘children of winter never grow old’

SUPER SENIOR

Senior season passes are available for guests 80+ as of December 31^st of the ski season. This pass will pay for itself in as little as two visits ‘children of winter never grow old’

ADULT MID-WEEK (Monday - Thursday)

Adult midweek passes are available for guests 18- 79 years of age, as of December 31 of the ski season, valid Monday to Thursday inclusive. From Friday to Sunday, show your Midweek season pass and receive $15 off full-day, full-priced adult lift tickets. A $25 discount will apply off full-day, full-priced adult lift tickets during November and May.

CADS

Canadian Association of Disabled Skiers passes are available for guests that hold a valid CADS Membership. The CADS Membership card must be presented at the time of redeeming the pass to verify eligibility.

Save yourself some time and fill out your waiver online. Here